The Client Services Specialist position provides client and company relations support by gathering and collecting necessary job data to facilitate the successful execution of assigned work. This role also performs entry level design work.

•Receive assigned project details from client/supervision and identify job elements for implementation of project and communicate details effectively to external customers

•Answers inquiries by clarifying desired information; researching, locating, and providing information to both internal and external customers •Accurately gather and enter data into work tracking systems

•Learn company/client policies and procedures for the development of site designs for gas and electric distribution facilities to serve a variety of customers

•Gathers site drawings, construction sketches and other data for gas and electric distribution facilities

•Generate and review customer related documents

•Perform and complete entry level design work as assigned

•Answer and provide basic information when able or screen and forward to appropriate personnel

•Ability to meet established deadlines and deliver requested information in a timely manner.

• Perform other duties as assigned by management.

Position Requirements:

EDUCATION and/or EXPERIENCE:

High school degree or GED required. Experience 0 - 1 Year Experience in customer service preferred.

Other Skills/Abilities

• Self-Motivated

• Work independently

• Team-Oriented

• Customer Oriented

• Able to manage multiple tasks and provide leadership to other team members.

About Seneca Resources:

Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Atlanta, Philadelphia & Dallas that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team.

We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person